Your privacy is important to us
We are aware of the importance of the personal data you entrust to us and consider it one of our most important tasks to ensure the confidentiality of your data.
In accordance with the General Data Protection Regulation (GDPR), which came into force on 25.05.2018, we comply with our duty to inform you when collecting personal data, and also to inform you transparently about the type, scope and purpose of the personal data we collect, as well as your rights regarding this matter.
Contact Details of the Controller
Responsible in terms of the General Data Protection Regulation
JustRelate Group GmbH
Kitzingstraße 15
12277 Berlin
Germany
Phone +49-30 747 993 0
Fax +49 30 747993-93
Email info@justrelate.com
Commercial register: HRB 160002, Amtsgericht Hamburg
Managing Directors: Dr. Helge Hofmeister, Dr. Axel Jansen, Lars Kloppsteck, Bernd Völcker, Nico Schulte, Holger Müller
Data protection officer: Stephan Hartinger Data Protection Officer (TÜV), Specialist for Work Safety coseco GmbH
Albertus-Magnus-Straße 2-4
86836 Graben
Phone: +49-8232-904850
E-mail: info@coseco.de
Which Sources Are Used to Collect Personal Data?
We process personal data that we receive directly from our customers in the context of our business relationship with them. In addition, we process personal data we have received from other companies, e.g. for executing orders or fulfilling contracts, or on the basis of a consent given by you.
Personal data relevant to us may be:
Customer contact information
In the course of the business initiation phase and during the business relationship, in particular through personal, telephone or written contacts, initiated by you or by one of our employees, further personal data is generated, e.g. information on the contact channel, date, occasion and result, (electronic) copies of correspondence and information on participation in direct marketing measures.
Transfer of Data to Third Parties
Within our company, only those persons and bodies receive your personal data that need it to fulfil our contractual and legal obligations.
We transmit data to third parties if we need them to fulfil a contractual obligation.
A transfer to third parties beyond the purposes mentioned under point 3 does not take place.
In addition, we transmit data to third parties if there is a legal obligation to do so. This is the case if state institutions (e.g. authorities and offices) request information in writing, a court order exists or a legal basis permits the transfer.
Within our company group, your data may be transmitted to specific companies if this contributes to the fulfilment of a contractual obligation.
Within JustRelate Group GmbH, data can be transmitted to JustRelate Deutschland GmbH, PiSA sales GmbH, JustRelate Planware GmbH, JustRelate Polska Sp. z o.o. and SAS JustRelate France.
Certifications and Safety Measures
ISO 9001
The certification ISO 9001 defines the minimum requirements for quality management systems irrespective of the industry involved. It aids the continual improvement of corporate processes.
coseco GmbH
The coseco GmbH has been appointed as the Compliance Office of JustRelate Group GmbH in accordance with Article 37 of the European General Data Protection Regulation (GDPR).
coseco assumes the obligations of the data protection officer defined in the GDPR and monitors compliance with the European General Data Protection Regulation as well as other regulations regarding data privacy within JustRelate Group GmbH.
Data Processing / Technical and Organizational Measures
According to the EU General Data Protection Regulation (Art. 28 GDPR), the collection, processing or use of personal data by JustRelate Group GmbH is on behalf of the responsible party (customer).
Particular technical and organizational measures for data security will be taken by JustRelate Group GmbH in accordance with the EU General Data Protection Regulation.
Model contract for data processing and documentation of technical and organizational measures (PDF)
General Terms and Licensing Conditions
General Terms of Contract for JustRelate Cloud Services (English, 2022-06-15)
General terms of contract, terms of use for JustRelate Cloud Services.
General Terms of Contract for the Purchase and Maintenance as well as Subscription of JustRelate Standard Software Programs (English, 2022-06-15)
General terms of contract, terms of use and maintenance for JustRelate Standard Software.
General Terms of Contract for JustRelate Services (English, 2022-06-15)
General terms of contract for JustRelate Services.
Integrated Third Party Providers and Services
Honeybadger
The JustRelate system architecture uses the Application Error Monitoring Service Honeybadger. The service is deployed for monitoring applications on the Elastic Web Platform.
GitHub
The JustRelate system architecture uses the web-based version management system of GitHub Inc. The service is used for the development of applications on the Elastic Web Platform.
