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Engage Suite
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Engage customers easily at every touchpoint

The JustRelate Engage Suite transforms how you interact with customers throughout their journey. Our platform centralizes customer information and streamlines critical processes: from initial contact through complex sales cycles and ongoing support. 

  • Manage customer relationships (CRM)
  • Organize and protect customer data
  • Automate marketing
  • Configure products and generate quotes
  • Manage service and support tasks
JustRelate CX Cloud - Engage Suite

Master customer relationships with clarity

The Engage Suite provides a flexible customer relationship management (CRM) solution for medium-sized and large companies. It's easy to implement and customize, giving your teams clear tools without unnecessary complexity.

Customer insights at a glance

Quickly access and manage customer contacts, interactions, and activities.

Data protection as a priority

Comply fully with GDPR and other data regulations. Built-in compliance features keep your data handling safe and secure.

Turn sales teams into problem-solvers

Help your sales teams close more deals and reduce costs. The Engage Suite gives clear visibility into your sales pipeline, helping you plan ahead and respond quickly.

Precision quote generation

Easily handle complex product configurations, accurate pricing, and fast quotation processes.

Guided selling tools

Enable customers to configure products directly on your website, even without technical knowledge. Provide clear product details, pricing, and visuals (images, videos, 3D models).

Intuitive search tailored to needs

Help customers find the right products easily through intuitive search options that match their needs and preferences.

See how with Mobile CRM

Run marketing that drives your results

Give your marketing team clear, effective tools to create targeted campaigns. Automate simple or advanced marketing tasks to reach your audience at the right time.

Cross-channel consistency

Seamlessly connect marketing, sales, and service interactions across all channels for a consistent customer experience.

Trustworthy, GDPR-compliant emails

Send bulk and transactional emails that meet GDPR standards and land safely in customers' inboxes.
See how with Marketing Automation Tool

Customer feedback is our most valuable argument

“The CRM functionality of the JustRelate Engagement Suite is one of the key strategic business applications in our IT landscape.”

This is thanks to its high flexibility, deep integration and its functionality which is probably unique on the market.

Julien Catani

Jill Madelin Christ
Project Manager CRM at VDM Metals

“All services can be accessed both on mobile nad desktop devices."

From flight information and booking to entry and customs regulations to convenient online parking searches, all services can be accessed both on mobile and desktop devices. Nuremberg was also the first airport in Germany that allows customers to access service information via Amazon's digital assistant.

Julien Catani

Christian Albrecht
Head of Communications at Airport Nuremberg

“It became clear very quickly that JustRelate's Email Builder would give us much more consistency in the CRM area.”

The software has also given us a lot of flexibility for localisation and translation issues. It has become an indispensable tool for us.

Julien Catani

Cédric Paillé|
International CRM Manager, Biotherm (L’Oréal)

“When such close collaboration is ultimately crowned with success, it's really fun!”

For a while we were working flat out just on the data security aspect of our portals, and we were really pushing each other to find the best result, but all of a sudden, the solution became obvious.

Julien Catani

Jürgen Primbs
Head of New Technologies, Internet and Intranet at LMU Klinikum

Integrate seamlessly with your systems

The Engage Suite easily connects with your existing business systems (ERP, DMS, PIM). No complicated programming needed. Transfer data easily between systems to simplify your workflows, pricing, and quoting tasks.

Drive growth through connections

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Channel integration

Connect customer experiences across web, email, phone, and in-person interactions.

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Regulatory compliance

Meet data protection requirements with built-in consent management.

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Sales acceleration

Generate accurate quotes for complex products in minutes, not days.

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B2B sales optimization

Support complex sales cycles with stage-specific tools.

Discover our solutions

How VDM Metals unified global operations with an integrated CRM platform

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Rethinking sales

Why the Engage Suite transforms customer journeys?

The Engage Suite provides you a comprehensive platform to manage customer relationships throughout their journey. Unlike fragmented CRM systems that create data silos, our solution unifies customer data and processes in one accessible platform.

  • Unified customer view
    See all customer interactions in one place. Connect marketing, sales, and service data to create a complete picture of each relationship.
  • Business system integration
    Connect seamlessly with your existing ERP, DMS, and PIM systems. Exchange data easily without complex programming or technical expertise.
  • Sales process acceleration
    Simplify complex product configurations and quotations. Generate accurate quotes in minutes rather than days or weeks.
  • Regulatory compliance
    Meet data protection requirements with built-in consent management. Handle customer data responsibly while maintaining their trust.
  • Proven results
    Companies like VDM Metals use Engage Suite to unify their global operations. Their success shows how the right CRM platform transforms customer relationships into business growth.
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