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How Nuremberg Airport cut IT costs by 70% while improving digital services

 

The context of collaboration

The Albrecht Dürer Airport in Nuremberg is the international airport of the Nuremberg metropolitan region and Bavaria's second largest airport. Operated by Flughafen Nürnberg GmbH, the airport handles around 3.4 million passengers annually. The airport has won the prestigious "Business Traveller Award" several times as the best German airport and is constantly working to improve its service quality even further. 

The airport’s websites were to run on a future-proof and highly available platform that would allow the easy and secure integration of services such as up-to-date flight information, entry and customs regulations, a parking booking system or SMS flight information.

3,400,000

annual passengers

24/365

service monitoring

The challenges ahead

Provide a future-proof and highly available platform for the airport's websites

Ensure easy and secure integration of services such as flight information, entry and customs regulations, and parking booking system

Deliver reliable services, especially during peak periods when the number of site users can quickly multiply

Our solutions

Implement the airport's website on JustRelate's Digital Experience Platform, operated in the highly secure and scalable Amazon Web Services Cloud

Develop additional projects such as "nue4agents", a website for travel agencies, and "airpart", a website for the airport's ground handling services subsidiary

Create widgets for car rental bookings, SMS messaging, webcams, and weather forecasts, mostly in real-time, that can be easily arranged and changed alongside other design elements and editorial content

Results in figures

70%

reduction in hosting costs

1st

German airport with 
Alexa integration

99.99%

 global availability in the CDN due to the scalability of the cloud architecture

Feedback from Airport Nuremberg is our most valuable argument

All services can be accessed both on mobile and desktop devices.

From flight information and booking to entry and customs regulations to convenient online parking searches, all services can be accessed both on mobile and desktop devices. Nuremberg was also the first airport in Germany that allows customers to access service information via Amazon's digital assistant.

Julien Catani

Christian Albrecht
Head of Communications

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