The context of collaboration
The Albrecht Dürer Airport in Nuremberg is the international airport of the Nuremberg metropolitan region and Bavaria's second-largest airport. Operated by Flughafen Nürnberg GmbH, the airport handles around 3.4 million passengers annually. The airport has won the prestigious "Business Traveller Award" several times as the best German airport and is constantly working to improve its service quality even further.
The airport’s websites were to run on a future-proof and highly available platform that would allow the easy and secure integration of services such as up-to-date flight information, entry and customs regulations, a parking booking system, or SMS flight information.
3,400,000
annual passengers
24/365
service monitoring
The challenges ahead
- Provide a future-proof and highly available platform for the airport's websites.
- Ensure easy and secure integration of services such as flight information, entry and customs regulations, and the parking booking system.
- Deliver reliable services, especially during peak periods when the number of site users can quickly multiply.
Our solutions
- Implement the airport's website on JustRelate's CX Cloud, operated in the highly secure and scalable Amazon Web Services Cloud.
- Develop additional projects such as "nue4agents", a website for travel agencies, and "airpart", a website for the airport's ground handling services subsidiary.
- Develop additional projects such as "nue4agents", a website for travel agencies, and "airpart", a website for the airport's ground handling services subsidiary.
- Create widgets for car rental bookings, SMS messaging, webcams, and weather forecasts, mostly in real-time, that can be easily arranged and changed alongside other design elements and editorial content.
Results in figures
70%
reduction in hosting costs
1st
German airport with Alexa integration
99.99%
global availability in the CDN due to the scalability of the cloud architecture
Airport Nuremberg: A modern digital hub
Feedback from Airport Nuremberg is our most valuable argument
All services can be accessed both on mobile and desktop devices.
From flight information and booking to entry and customs regulations to convenient online parking searches, all services can be accessed both on mobile and desktop devices. Nuremberg was also the first airport in Germany that allows customers to access service information via Amazon's digital assistant.
Christian Albrecht
Head of Communications
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