Lacoste

CX Portals

JustRelate

Portal solution

JustRelate portals transform how you serve customers, partners, and employees worldwide. Build flexible digital spaces that reduce support costs while delivering personalized, 24/7 service.

Built on the Retain Suite, our portals turn routine requests into self-service opportunities, freeing your teams to focus on high-value interactions.

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Build portals that meet your needs

  • Deliver personalized content based on user type, location, and purchase history
  • Provide secure access to documents, customer data, order status, and transaction history
  • Display real-time order status and purchase information
  • Offer self-service tools like order forms, service requests, and automated workflows
  • Connect users through chats, forums, and instructional resources
  • Track usage to continuously improve your portal

Before...

  • Users contact your service team for basic information and common requests

  • Email threads scatter and bury important documents

  • Siloed data prevents complete answers to customer questions

  • Support staff spend time on routine questions instead of complex issues

  • All users receive identical content regardless of their needs

With Portals...

    • Users find answers and complete tasks independently, anytime

    • Documents remain in one secure, accessible location

    • Integrated systems provide users with complete information

    • Support focus on complex issues while portals handle routine tasks

    • Users receive content tailored to their needs, location, and role

Portal features that save time and resources

Our portals includes practical features that improve your digital experience and business outcomes. With these tools, you create, customize, and optimize your portal with minimal effort.

Adaptable design

Our low-code configuration lets you create digital experiences that match your vision and meet specific business needs.

Intelligent assistance

Build digital experiences faster with integrated AI that enhances content creation, simplifies operations, and provides context-aware support.

Easy to update

Use our user-friendly Interface Builder to modify and expand content without coding.

Business flexibility

Serve solutions for customers, employees, suppliers, and partners on a single platform, addressing all your business needs.

See how these features work for your team →

Why customers rely on JustRelate Portals

99.99%

Uptime guarantee

Our cloud infrastructure delivers uptime even during peak demand periods.

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Faster development

Launch portals up to 5 times faster using intuitive low-code tools and pre-built templates.

360°

Data integration

Sync CRM, ERP, and PIM systems in real time for accurate data flow.

100%

GDPR compliance

Our portals comply with all GDPR data protection requirements,

Start fast, customize as needed

Custom design

Build portals that reflect your brand and work processes. Adapt layouts, features, and functions to match your specific business needs.

Content hub

Store and organize all your documents, images, and videos in one place. Make it easy to update content across your portal without technical help.

Commerce features

Turn your portal into a sales channel. Add product catalogs, ordering forms, and payment options to increase revenue.

Self-service ​tools

Let users find answers and complete tasks on their own. Reduce support costs while improving satisfaction with 24/7 access.

Business integration

Connect your portal to your existing systems. Pull in real-time data from CRM, ERP, and product databases to keep information current.

Security & reliability

Keep user data safe with strong security protections. Our cloud platform delivers consistent performance with minimal downtime.

Launch your first portal →

Portal types to match your goals

Enterprise websites

Open up new business opportunities by offering potential customers an engaging, modern digital experience.

Supplier portals

Manage suppliers through a single interface that improves process visibility and collaboration.

Employee and HR portals

Increase internal efficiency and productivity with a single solution for employee management and HR processes.

Customer portals

Personalize experiences, streamline self-service, and centralize resources on one platform for both customers and internal teams.

Partner portals

Coordinate complex partner relationships on a single platform that simplifies operations for all parties.

Investor relations portal

Provide investors with a dedicated platform for accessing financial information, reports, and company updates.

TROX logo

How TROX built a global web platform that powers over 70 websites

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Ready to build your portal?

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