The context of collaboration
Siemens Healthineers is a leading medical technology company with over 120 years of experience. In more than 70 countries, the company continues to innovate and shape the future of healthcare. Siemens Healthineers' products enable the healthcare industry to prevent disease and determine the right diagnosis and treatment for people who are sick, so they can get better faster.
Siemens Healthineers wanted to build a new customer-centric platform that would allow the company to connect more easily and more effectively with prospects and customers worldwide.
70,000
employees worldwide
18,500
patents
100+
complex and highly interactive websites
15+
digital platforms launched
The challenges ahead
Build a customer-centric platform to connect more easily and effectively with prospects and customers worldwide
Ensure excellent usability, versatility, and globally performant content availability for digital events
Streamline content management processes to improve efficiency and performance.
Our solutions
Deploy the JustRelate CX Cloud, perfectly aligned with Siemens Healthineers' requirements and adapted to the specific characteristics of the global healthcare market
Provide a set of powerful features, including widgets, inline editing, and headless technologies & APIs, to create and manage digital events efficiently
Enable in-house management of the platform to reduce costs and increase event output, improving time to delivery
Results in figures
+15
websites and digital events created and managed using the JustRelate platform, present in all markets (including China)
49%
of customers considering a purchase said the digital events strongly influenced their decision
Improved productivity
for content editors through user-friendly WYSIWYG interface
Feedback from Siemens Healthineers is our most valuable argument
We are very proud of these outstanding results.
The digital platform for RSNA 2020 - the Siemens Healthineers Shape 21 Experience - was described by visitors as the ‘most memorable exhibit’. A notable percent of customers who are considering a purchase of our products in the next twelve months said the exhibit very strong influenced their purchase decision.
Reto Merges
Global Head of Expanding Precision Medicine